Payment Policy

Effective Date: January 6, 2025

At Cudnapo, we strive to make your purchasing experience as easy and secure as possible. This Payment Policy outlines the terms and conditions related to payments for products purchased through our website.

1. Payment Methods Accepted

We accept the following payment methods for online orders:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Any major debit card with a Visa or MasterCard logo
  • PayPal: A secure and widely accepted online payment option
  • Other Payment Methods: We may occasionally offer other payment methods. These will be clearly listed on the checkout page.

2. Payment Processing

  • Secure Payments: All payments on the Cudnapo website are processed through a secure payment gateway. We use industry-standard encryption protocols to protect your payment information.

  • Payment Authorization: When you submit an order, your payment method will be authorized for the transaction amount. However, the payment will only be charged once your order is successfully processed and shipped. In the case of any issues with payment authorization (e.g., incorrect payment details), we may contact you for further clarification.

3. Pricing and Charges

  • Product Pricing: All prices listed on the Website are in U.S. dollars. Prices may be updated from time to time due to changes in market conditions or other factors. You will be charged the price that appears at checkout at the time of your order, which includes applicable taxes and shipping fees.

  • Sales Tax: Applicable sales tax will be calculated and added to your order during checkout based on your shipping address. The exact tax rate depends on your location and the laws in your state or country.

  • Shipping Charges: Shipping costs will be displayed at checkout before you confirm your order. These costs depend on the size, weight, and delivery location of your order.

4. Payment Confirmation

Once your payment is successfully processed, you will receive an email confirming your order and payment details. This confirmation serves as a receipt for your purchase and includes the following:

  • Order number
  • Product details
  • Total amount charged (including taxes and shipping)
  • Estimated delivery date

5. Payment Disputes and Errors

If you believe there has been an error in the payment process (e.g., duplicate charges, incorrect billing information), please contact us as soon as possible at info@cudnapo.com or call us at (320) 358-3276. We will work with you to resolve the issue promptly.

In cases of fraudulent charges or disputes, Cudnapo reserves the right to investigate the transaction and take appropriate action. This may include suspending or canceling orders and cooperating with authorities if necessary.

6. Order Cancellations and Refunds

  • Order Cancellations: If you wish to cancel your order, please contact us immediately at info@cudnapo.com or (320) 358-3276. Orders can only be canceled before they are shipped. Once an order has been processed and shipped, cancellation is no longer possible. However, you may request a return according to our Refund and Returns Policy.

  • Refunds: If you are eligible for a refund (e.g., for a damaged or incorrect item), we will process the refund to the original payment method used for the transaction. Refunds typically take 5-7 business days to be reflected in your account, depending on your bank or payment provider.

7. Security and Privacy

Cudnapo takes the security of your payment information seriously. We utilize secure encryption technologies to protect your credit card and payment data during the transaction process. Your personal and payment details are never stored on our servers.

For more information about how we handle your data, please refer to our Privacy Policy.

8. Currency

All payments are processed in U.S. Dollars (USD). If you are purchasing from a different country or currency zone, your bank or payment provider will handle the conversion at their current exchange rates.

9. Payment Issues or Fraud Prevention

Cudnapo reserves the right to cancel or reject an order if there are issues with the payment or if we suspect fraudulent activity. We may contact you for further verification of your payment details.

10. Contact Information

If you have any questions or concerns regarding payments, please contact us:

Cudnapo
10463 500th St Rush City, Minnesota
Phone: (320) 358-3276
Email: info@cudnapo.com
Website: www.cudnapo.com

By placing an order through our Website, you agree to the terms outlined in this Payment Policy. Thank you for shopping with Cudnapo! We appreciate your business and look forward to providing you with the best fresh fruits and exceptional service.